Everything you need to know

Common questions we hear (and the answers!)

Can I split the cost of a subscription?

Can I come with my parent to their studio session?

Is the location wheelchair accessible

Can you come to our place?

How long will the filming take?

Can I bring props or photos to the interview?

Will there be makeup and hair services provided?

Can I have subtitles added to my video?

What is the turnaround time for receiving my video?

Can I download the video?

Can I have the raw footage from my interview?

What happens to my videos if I close my account?

Can I purchase a gift certificate?

Any discounts available for multiple bookings?

What sets us apart from the videographer?

Why not just set up an iPhone?

Why a subscription?